Hiring Manager

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Job Description

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

What you'll do:

Become an expert user of the Hivemind software stack and workflows

Lead in-person and hands-on customer training engagements for Hivemind software

Develop, maintain, and continuously improve high-quality technical training materials, guides, labs, and instructor-led content

Train customer engineers and technical teams to effectively use Hivemind software and build autonomy applications

Help customers troubleshoot software usage issues and support debugging of in training contexts

Collaborate closely with engineering and product teams to incorporate customer feedback into training content and product improvements

Develop and maintain technical documentation and learning resources that help scale customer adoption

Help define best practices for autonomy training and customer enablement across Shield AI deployments

Represent Shield AI as a technical educator and product expert, helping drive the global proliferation of autonomous systems

You should apply if:

You enjoy teaching highly technical material and can turn complex software concepts into clear, engaging learning experiences

You are energized by customer-facing work and enjoy facilitating in-person training engagements

You have strong engineering fundamentals and can build credibility quickly with technical users

You are comfortable operating with autonomy and ownership in dynamic customer environments

You enjoy working across engineering, product, and customer teams to improve both user outcomes and product adoption

You are passionate about or have great interest in autonomy, robotics, or defense technology

Required qualifications:

Bachelor’s degree in Engineering, Computer Science, or a related technical field

7+ years of relevant experience

3+ years of experience in an applications engineering, integration engineering, solutions engineering, technical training, technical enablement, or similarly customer-facing technical role

Strong technical background in software engineering

Strong proficiency with modern C++

Experience with Python in a professional setting

Excellent communication, presentation, and interpersonal skills

Strong problem-solving and analytical skills

Clear interest in being an educator engineer who enjoys instructing technical users and developing their capability

Ability to travel approximately 30%, including occasional international travel a

Preferred qualifications:

3+ years of experience working in a startup environment

Experience in the defense, robotics, aerospace, or autonomous systems industry

Experience developing technical documentation, training materials, or instructional content for complex technical products

Experience designing hands-on technical labs, workshops, or instructor-led training programs

Why this role matters:

This role sits at the front line of customer adoption for Hivemind. As an Autonomy Applications Engineer, Learning & Development, you will help customers build confidence in autonomy software, accelerate their ability to build autonomy with Hivemind, and shape how Shield AI trains the next generation of autonomous systems users. You will be both educator and engineer: teaching customers, building the materials that enable them, and helping bring advanced autonomy into real-world use around the globe.

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Full-time regular employee offer package:

Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.