Hiring Manager

Best Guess

Job Description

About Nebius:

Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.

Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.

Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.

The role

We’re looking for a IT infrastructure engineer to troubleshoot and solve data center IT hardware issues, process the RMA. This is a position for a technical expert working at the intersection of multiple technical and operational domains.

Your responsibilities will include

Solve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architecture and advanced troubleshooting
Execute workarounds and solutions for IT hardware issues
Act as a subject matter expert and point of escalation for L1 and L2 technicians
Create new processes and documentation for IT hardware team
Collaborate with related departments to im
Collaborate with vendors on warranty replacements (RMA), create requests and manage.
Improve support processes, documentation and training materials

Requirements

Knowledge of datacenters, and server equipment
Deep knowledge of IT hardware and practical experience of troubleshooting
Skills working with the Unix/linux operating system and command line
Experience with equipment monitoring, data analysis and presentation
Proactiveness and sense of responsibility
High proficiency in spoken and written English

It will be a bonus if you have

Skills of repairing electronics at the component level (SMD)
Knowledge of network equipment and troubleshooting
Driving license type B

Benefits & Perks:

Competitive compensation
Career growth and learning opportunities
Flexibility and work-life balance
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams

What's it like to work at Nebius:

Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI

Equal Opportunity Statement:

Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.

If you need accommodations during the application process, please let us know.