Risk Operations, Specialist Payment Risk

<div data-page-id="BTL5dAFeLo1oNDxN8pKl0cNkgDe" data-lark-html-role="root" data-docx-has-block-data="false">
<div class="ace-line ace-line old-record-id-M05KdYALloVeuDxCIVHllFyZgPg"><strong>About the Team:</strong></div>
<div class="ace-line ace-line old-record-id-WFJXdvfU8oAmrux8tlllabcbg4d">This team is part of the Global Business Services (GBS) function, where it is at the heart of managing and balancing risk and reward for our global platform. We work closely with all our key stakeholders, such as Compliance, Product, Customer Service, Marketing, Finance, and Payment Operations to successfully launch various global products while understanding the associated risks and management strategies for business growth.</div>
<div class="ace-line ace-line old-record-id-HKUWd1Trgod4e0xclFBlSAPOgEh">&nbsp;</div>
<div class="ace-line ace-line old-record-id-MCeJdXIqboYUGJxlO7Dl51PLgMf"><strong>About the Opportunity:</strong></div>
<div class="ace-line ace-line old-record-id-TkeDdGg7KoXTN6xoTEml2eJtgbc">The successful candidate will have fraud &amp; risk experience in a global environment, with a proven track record of managing payment risk. You’ll be responsible for executing risk operations in our Budapest office, including supporting fraud prevention, detection and investigation processes, and performing the work in line with the applicable policies, and procedures/guidelines.</div>
<div class="ace-line ace-line old-record-id-TkeDdGg7KoXTN6xoTEml2eJtgbc">&nbsp;</div>
<div class="ace-line ace-line old-record-id-F8PKdMVnVoa9plx1d9nlvOgPgjc">At your core, you’ll thrive in a fast-paced, collaborative, process-driven environment and be able to adapt and adjust plans on-the-fly. You must also have strong prioritization skills and willingness to roll up one's sleeves to get the job done. Most importantly, you’ll drive results and significantly support the growth and adoption of our products and features while building the fraud risk culture and risk management strategies.</div>
<div class="ace-line ace-line old-record-id-HN0IdCgv2ouWCHx7wqdl3aj6gkc">&nbsp;</div>
<div class="ace-line ace-line old-record-id-RqrNdyDcloGjoox0CPzlNGzhgvg"><strong>What You’ll Be Doing:</strong></div>
<div class="ace-line ace-line old-record-id-G5LudloyJo1mMRxZ4wels6aygDd">&nbsp;</div>
<ul class="list-bullet1">
<li class="ace-line ace-line old-record-id-DMl4dzabHo68XHxRMOFlihqQgGc" data-list="bullet">
<div>Monitor transactions and user behavior to identify and pre-evaluate suspicious activities both on and off the OKX platform.</div>
</li>
<li class="ace-line ace-line old-record-id-YwgidHo0jox1sdxa9SgliBVsgm5" data-list="bullet">
<div>Conduct on-chain analysis to track FIAT (traditional currency) and cryptocurrency flows and identify patterns associated with fraudulent behavior.</div>
</li>
<li class="ace-line ace-line old-record-id-BkrQdUD2soIeIUx4J5xlPFbEgLw" data-list="bullet">
<div>Review customer transactions to identify fraudulent activities such as account takeover, social engineering, friendly fraud, identity theft and similar acts/risks.</div>
</li>
<li class="ace-line ace-line old-record-id-JwbQd1vp8o9V2zxYDhnlzNaOgzf" data-list="bullet">
<div>Pre-evaluate chargebacks / fraud claims and provide preliminary analysis on loss trends for further investigation. Analyze trading and behavioral patterns and report suspicious accounts to prevent losses and detect fraud.</div>
</li>
<li class="ace-line ace-line old-record-id-Y7yMdreRto7TlKxJhtYlneUhg2c" data-list="bullet">
<div>Analyze patterns and trends in fraudulent activities to improve fraud detection strategies, including examining blockchain data.</div>
</li>
<li class="ace-line ace-line old-record-id-A13BdQ5FroN79WxKCzElcIeNgBc" data-list="bullet">
<div>Provide detailed reports on fraud activities, risk exposure, and preventive measures to senior management.</div>
</li>
<li class="ace-line ace-line old-record-id-SnJAdYEyjoJ6zbxxALelSm1jgGh" data-list="bullet">
<div>Develop healthy partnerships with internal and external stakeholders to enhance investigative processes and minimize the company's risk, and prepare high quality documentation based on the steps taken (high level summary in an alert ticket and / or a comprehensive investigation report depending on the nature of the case).</div>
</li>
<li class="ace-line ace-line old-record-id-PXkmdVIMEoPczxxx7vQlrF0qgug" data-list="bullet">
<div>Contact customers via phone and/or app and/or email to validate the transactions activities and account information.</div>
</li>
<li class="ace-line ace-line old-record-id-AWLndQAolomqn9xqBx1lO92ugxf" data-list="bullet">
<div>Participate in the continuous improvement of fraud prevention and detection systems by staying updated with industry trends and technology advancements.</div>
</li>
</ul>
<div class="ace-line ace-line old-record-id-WZOJdzbOToLs4bxTOWxluwf4g3P">&nbsp;</div>
<div class="ace-line ace-line old-record-id-UtbZdTmwXoeSZ2xnx9ulXRjdgPf"><strong>What We Look For In You:</strong></div>
<ul class="list-bullet1">
<li class="ace-line ace-line old-record-id-Hts6d9lU2odYuDxsLwNlg7ZAgbc" data-list="bullet">
<div>Minimum degree in accounting, finance, business administration, criminology, or other disciplines.<s> </s></div>
</li>
<li class="ace-line ace-line old-record-id-JBbpdaqSDoa6MRx7uHTl9LQzgTd" data-list="bullet">
<div>At least 2 years of relevant fraud investigation experience.</div>
</li>
<li class="ace-line ace-line old-record-id-HCKadl72ooU3fYxyBCFlNXxdg0M" data-list="bullet">
<div>Fraud detection, prevention, investigation and risk management experience in the crypto, banking, financial and/or fintech sector.</div>
</li>
<li class="ace-line ace-line old-record-id-Gta2doLQLoFLOAxCIVAltawTgEe" data-list="bullet">
<div>Strong ability to find fraud patterns, trends, and possess critical thinking skills.</div>
</li>
<li class="ace-line ace-line old-record-id-T56Bd0VnioL3HmxleCslBrjZg8b" data-list="bullet">
<div>Experience with different payment methods and platforms.</div>
</li>
<li class="ace-line ace-line old-record-id-IO6ad2qhfoNbytx2PColK8AggHc" data-list="bullet">
<div>Ability to learn new technology tools quickly.</div>
</li>
<li class="ace-line ace-line old-record-id-PMrddltoKo2Ks9xYFXDlAd5egbe" data-list="bullet">
<div>Willingly to work according to given shift schedule to support 24x7 operations (Monday - Sunday).</div>
</li>
<li class="ace-line ace-line old-record-id-WT76d50G5oNsOqxxJSel6D6KgRd" data-list="bullet">
<div>Good communication skills in both verbal and written in English</div>
</li>
<li class="ace-line ace-line old-record-id-V8r2dggOuoeBg9xAeB5lMwR5gLb" data-list="bullet">
<div>Experience in customer service is a plus.</div>
</li>
<li class="ace-line ace-line old-record-id-Tpz8dR7bwomha5xT12jlPSPHgSe" data-list="bullet">
<div>Capable of working autonomously in both office and home-office environments.</div>
</li>
<li class="ace-line ace-line old-record-id-CCbvdgqsDoiYtPxNlcllYqvIgrd" data-list="bullet">
<div>Willingness to collaborate with different regions globally, appreciate diverse cultural values and adopt the strengths and best practices of other cultures.</div>
</li>
</ul>
<div class="ace-line ace-line old-record-id-AzIzdDW6FoUMk6xJTuslpFXOgRf">&nbsp;</div>
<div class="ace-line ace-line old-record-id-KneidtNkTotMQAxeyVnld5NagPd"><strong>Nice to Haves:</strong></div>
<ul class="list-bullet1">
<li class="ace-line ace-line old-record-id-SkejdayYyou07mxh7tvlTkM0gnf" data-list="bullet">
<div>You either are already or are eager to become an expert in the blockchain and will understand how speculators, traders, digital asset exchanges, blockchain money services businesses and financial institutions operate.</div>
</li>
<li class="ace-line ace-line old-record-id-NZcEdbypPo7JN9xb7pelT2Jngtd" data-list="bullet">
<div>Training/Experience in blockchain analytic tools (e.g.: Chainalysis).</div>
</li>
<li class="ace-line ace-line old-record-id-Ph7DdUxMTo2aZ1xlmSgloIQpg1c" data-list="bullet">
<div>Experience working with teams across offices and time zones.</div>
</li>
<li class="ace-line ace-line old-record-id-MXMcdzXceop55GxO6nOlRY2ugGh" data-list="bullet">
<div>Risk relevant Certification(CFE, FRM, CFA etc.) is preferred or equivalent.</div>
</li>
<li class="ace-line ace-line old-record-id-JcIBdgHrVoIJ1nxcet4lX3jBgwb" data-list="bullet">
<div>Experience with fraud detection tools and transaction monitoring systems.</div>
</li>
<li class="ace-line ace-line old-record-id-ZbWzdp8LuowBPexMke7lxLpOgmg" data-list="bullet">
<div>Familiarity with chargeback management processes.</div>
</li>
</ul>
<table>
<tbody>
<tr>
<td><span style="color: rgb(255, 255, 255);">#LI-GB1</span></td>
</tr>
</tbody>
</table>
<p><span style="color: rgb(255, 255, 255);">#LI-HYBRID</span></p>
</div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span>
<div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div>
</div>
<div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to&nbsp;</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>